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Listening with Understanding and Empathy

Devoting mental energies to understanding others' thoughts and feelings. Understand others!

How well we communicate is determined not by how wellwe say things but by how well we are understood.
Andy Grove, CEO, Intel Corporation
Outstanding listening leaders understand that true wisdom begins with the questions we ask. Like Albert Einstein, intelligent people ask great questions. Moreover, the best questions are the questions we create and ponder for ourselves; especially the questions that prepare us for difficult and challenging times.
George Knuteson President of Whisper GLIDE Swing Company
Successful communication transforms your thoughts, will, and desire into action. It moves people. It transforms the thoughts, will and desires of others. What better word for this process than magic?
Jack Griffin, author from How to Say it at Work
Give every man thine ear, but few thy voice; Take each man’s censure, but reserve thy judgment.
Shakespeare, Hamlet
When a friend speaks to me, whatever he says is interesting.
Jean Renoir
An effective leader is very good at listening. And it’s difficult to listen when you are talking
John Wooden
I have learned silence from the talkative, toleration from the intolerant, and kindness from the unkind
Kahlil Gibran
The most basic of all human needs is to understand and to be understood
Dr. Ralph G. Nichols
We need to enhance listening in every corner and quarter of society
Dr. Ralph G. Nichols
The most important thing in communication is to hear what is not being said.
Dr. Peter Drucker
Knowledge speaks, but wisdom listens.
Jimi Hendrix
To improve communications, work not on the utter, but the recipient.
Dr. Peter Drucker
Without wearing any mask we are conscious of; we have a special face for each friend.. The key is to match the face of others at their level.
Oliver Wendell Holmes
The heart of a fool is in his mouth, but the mouth of a wise man is in his heart.
Benjamin Franklin
Good company and good discourse are the very sinews of virtue
Izaak Walton
In a democracy, a man who does not listen cannot lead.
David S. Broder
We should wish not to listen long as to listen well.
Benjamin Franklin
You can make more friends in two months by becoming interested in other people, than you can in two years by trying to get other people interested in you.
Dale Carnegie
Hear one side and you will be in the dark. Hear both and all will be clear.
Thomas C. Haliburton, Canadian author
When men are brought face to face with their opponents, forced to listen and learn and mend their ideas, they begin to live like civilized men.
Walter Lippmann
The greatest gift you can give another is the purity of your attention
Richard Moss
I’m still learning about music. The best way to learn is to listen to the audience. When you listen to the audience, they will tell you what they like. I wish these big corporations, instead of telling the audience what they should have, would listen.
Tony Bennett Double Grammy Winner
I think the one lesson I have learned is that there is no substitute for paying attention.
Diane Sawyer
We are going through a time when the whole world lacks for leadership and that leadership is suffering because most people don’t listen enough. When you talk, you only say what you already know. You only learn when you listen.
John Whitehead, Deputy Secretary of State under President Ronald Reagan, and Chairman of the Lower Manhattan Development Project.
Listening is such a simple act. It requires us to be present, and that takes practice, but we don't have to do anything else. We don't have to advise, or coach or sound wise. We just have to be willing to sit there and listen.
Margaret J. Wheatley
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